INTERCOM UPGRADE: UNITONE TO SWIFTLANE AT A NYC APARTMENT BUILDING

When we arrived at this NYC apartment building, the existing intercom was a Unitone audio-only keypad system — no video, no remote access, and a growing list of maintenance issues that the building manager was tired of dealing with. Tenants were frustrated. Deliveries were getting missed. And the hardware was at the end of its reliable life.

The Solution: Swiftlane Cloud Video Intercom

We replaced the entire system with a Swiftlane cloud-managed video intercom panel with an integrated fob access reader. Here's what the building gained:

• HD video so tenants can see exactly who's at the door before releasing

• Smartphone door release — tenants open the door from anywhere in the world

• Virtual keys for guests and dog walkers

• Delivery PINs so packages get inside without a tenant being home

• Fob access for residents who prefer physical credentials

• Remote management — building ownership controls and monitors all access from one dashboard

The Installation

The entire job was completed in one day. We removed the old Unitone panel cleanly, ran new wiring where needed, and mounted the Swiftlane flush against the existing brick facade without any damage to the building exterior.

The building manager had the system fully configured and tenants onboarded before we left the job site.

Thinking About Upgrading Your Building's Intercom?

If your building is still running an older audio intercom system, a modern video intercom upgrade is one of the best investments you can make — for tenant satisfaction, building security, and your own time spent managing access.

We install Swiftlane, 2N, Comelit, and other video intercom systems throughout Manhattan, Brooklyn, and Queens. Every project starts with a free on-site assessment.

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