PRIVACY POLICY

Last updated: June 2026

Impera Security Systems LLC ("Impera Security," "we," "us," or "our") operates the website located at www.imperasecurity.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information you provide directly: When you contact us through our website, request a quote, or book a service, we may collect:

  • Your name

  • Phone number

  • Email address

  • Property address or location

  • Details about your security needs

Information collected automatically: When you visit our website, we may automatically collect certain information including:

  • IP address

  • Browser type and version

  • Pages visited and time spent on each page

  • Referring website

  • Device type

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and service requests

  • Schedule and perform security system installations and services

  • Send appointment confirmations and service reminders

  • Improve our website and services

  • Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

Third-Party Services

We use the following third-party services that may collect or process your data:

HouseCall Pro — We use HouseCall Pro for appointment booking and job management. When you book a service through our website, your information is processed by HouseCall Pro. You can review their privacy policy at housecallpro.com.

Google Analytics — We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymous usage data. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

Google Business Profile — Our business is listed on Google. Reviews and interactions through Google are subject to Google's Privacy Policy at policies.google.com/privacy.

Squarespace — Our website is hosted by Squarespace. Squarespace may collect certain data as part of hosting our website. You can review their privacy policy at squarespace.com/privacy.

Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. If you would like us to delete your information, please contact us at the details below.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of marketing communications

To exercise any of these rights, please contact us at info@imperasecurity.com.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Impera Security Systems LLC 📞 (646) 450-8588 ✉️ info@imperasecurity.com 🌐 www.imperasecurity.com